AI at a Crossroads: The State of the Industry on Trust, Leadership, and Execution

AI is advancing rapidly, yet many enterprises remain hesitant to move beyond experimentation. The challenge is no longer technology, it’s trust.

Join our CEO and Chief Analyst Phil Fersht and members of the HFS Global Advisory Board for a candid, executive-level discussion on the forces shaping enterprise AI adoption in 2026. This session brings together distinguished industry leaders to share their perspectives on how organizations can move from cautious experimentation to confident execution and what it will take for enterprises to build the trust required to scale AI.

Designed for the C-suite, this conversation will explore the leadership decisions, governance models, and organizational shifts required to close the widening gap between AI potential and enterprise reality.

Featuring Members of the HFS Global Advisory Board

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What you’ll learn

Enterprise AI adoption is accelerating, but many organizations remain constrained by leadership hesitation, governance concerns, and fragile digital foundations.

In this HFS State of the Industry webinar, Global Advisory Board members will share candid perspectives on what is holding enterprises back from operationalizing AI and what leaders must do to build the trust required to move from experimentation to execution.

You’ll gain insights on:

• The AI velocity gap: Why individuals and smaller teams adopt AI faster than enterprises—and what leaders can do to close the gap.
• The agentic tipping point: Moving beyond AI copilots toward systems capable of autonomous action.
• Cybersecurity at machine speed: Governing AI systems while enabling innovation.
• Enterprise debt and fragile foundations: Why weak data environments and fragmented processes create hesitation around AI adoption.
• Leadership accountability: Why executive conviction—not technology—is often the real constraint to scaling AI.
• Reinventing talent: Redesigning work around human and digital labor.
• The shift to Services-as-Software™: How AI-native delivery models are reshaping how services are delivered and consumed.

Why attend

This session offers a rare opportunity to hear candid perspectives from members of the HFS Global Advisory Board, senior leaders who have shaped the global technology and services landscape.

Their collective experience across consulting, enterprise transformation, technology services, and academia brings practical insight into how organizations can move beyond hesitation and scale AI responsibly.

For C-suite leaders responsible for technology, operations, and business strategy, this discussion will provide valuable perspective on how to build trust in AI, govern emerging technologies, and position the enterprise for the next phase of AI-driven change.

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